Facebook, the premier social networking site that helps you connect, share with the people in your life and now looking for a “full time” Content Writer to help manage user-facing help communication. This position is based in main office of Facebook in Menlo Park, CA.
As Facebook says, for
Content Writer, User OperationsPalo Alto, CA · Menlo Park, CA
Responsibilities include
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Evaluate, write, edit, test and optimize help content
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Collaborate with User Ops groups across the globe to iterate on and promptly implement content suggestions
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Collaborate with Support/SI Engineering, Content Strategy, PR, Product Marketing, Legal and Public Policy to ensure content abides by Facebook’s various standards
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Improve user satisfaction with help content
Requirements are as given below
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BA/BS degree
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Excellent written and verbal communication skills
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Ability to work well cross-functionally
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Ability to manage multiple functions and communicate with various teams
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Flexibility to take on multiple tasks
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Extremely reliable, consistent, and hard-working
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Strong attention to detail and critical thinking skills
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Deep understanding of Facebook products
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Passion for ensuring a good user experience
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Editorial, communications or marketing background preferred
