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Tuesday, December 20, 2011


Facebook, the premier social networking site that helps you connect, share with the people in your life and now looking for a “full time” Content Writer to help manage user-facing help communication. This position is based in main office of Facebook in Menlo Park, CA.

As Facebook says, for

Content Writer, User OperationsPalo Alto, CA · Menlo Park, CA


Responsibilities include
  • Evaluate, write, edit, test and optimize help content

  • Collaborate with User Ops groups across the globe to iterate on and promptly implement content suggestions

  • Collaborate with Support/SI Engineering, Content Strategy, PR, Product Marketing, Legal and Public Policy to ensure content abides by Facebook’s various standards

  • Improve user satisfaction with help content

Requirements are as given below
  • BA/BS degree

  • Excellent written and verbal communication skills

  • Ability to work well cross-functionally

  • Ability to manage multiple functions and communicate with various teams

  • Flexibility to take on multiple tasks

  • Extremely reliable, consistent, and hard-working

  • Strong attention to detail and critical thinking skills

  • Deep understanding of Facebook products

  • Passion for ensuring a good user experience

  • Editorial, communications or marketing background preferred

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